Return Policy

Returns And Quality Assurance

At Elley’s House, we take pride in the quality of our products.

If you receive an item with a manufacturing defect, you can return it immediately with the same courier who delivered it—quick and hassle-free.

How It Works:

• ✔ Inspect your order upon delivery. If there’s a visible defect or issue, let the courier know right away.
• ✔ Return instantly. The courier will take the item back on the spot—no extra steps needed!
• ✔ Fast refunds. Once we receive and inspect the item, we’ll process your refund within 24-48 hours to your original payment method.

Return Conditions:

• ❌ Returns are only accepted in cases of manufacturing defects and must be made at the time of delivery before the courier leaves.
• ❌ Items must be unused and in their original packaging.
• ❌ Custom or used items cannot be returned.

If you have any questions, feel free to contact our support team—we’re happy to help! 😊